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A Basic Plan for Unified Communications User Adoption

Last week I said I'd go into more detail about UC user adoption. In keeping with that, I thought I'd write out an adoption plan from some of our OCS/Exchange deployments. As you probably know by now,...

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Bias in Skype for Business Portrayals Hurt Customer Experiences

While going through a backlog of Skype-related links from the past few weeks, I saw something come up over and over again…Bias. Yes, I saw a lot of bias in how Skype for Business was portrayed.  Guess...

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